Reputation management
How To Ask For Reviews
November 20, 2019Online reviews from your customers are extremely important to your business growth. Some business owners will say reviews are not important, declaring that their work speaks for itself. Others worry about one negative review when everyone else gave them good reviews. Love them or hate them, you need to get reviews, and more of them. […]
Six Ways to Respond to Negative Reviews
September 21, 2017An article on Our Social Times talks about how 71% of customers post their complaints online when the services or goods they received failed the usual level of service they are used to. What is surprising to note is that 23% post comments for pure vengeance, while 30% post their reviews to vent out negative […]
